Xavier, a manager, gives a poor rating to one of his subordinates because of his poor communication skills despite excellent performances in all other aspects of the job.Which of the following errors is Xavier committing when rating his subordinate?
A) A contrast error
B) A halo error
C) A horns error
D) Leniency
E) Severity

Question

Quizplus · Accepted Answer

A horns error occurs when a negative aspect (in this case, poor communication skills) disproportionately influences the overall assessment, leading to an unfairly low rating despite excellence in other areas.

Xavier, a Manager, Gives a Poor Rating to One of His