At Lorenzo's workplace, the performance-appraisal process includes measurements of organizational citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work team.Therefore, Lorenzo's employer is:
A) enforcing job requirements.
B) practicing leniency.
C) committing a halo error.
D) relying on a ranking method.
E) rating contextual performance.

Question

Quizplus · Accepted Answer

The performance appraisal process that measures behaviors such as volunteering for unpleasant tasks and helping new employees socialize into the work team is rating contextual performance. This type of performance appraisal assesses employees on behaviors that are not necessarily part of their job description but contribute to the overall success of the organization.

At Lorenzo's Workplace, the Performance-Appraisal Process Includes Measurements of Organizational