Scenario 10.1 Ellen Jones Is the Human Resource Manager of a Midsize

Scenario 10.1
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents.The company employs approximately two hundred employees.Ellen is in the process of redesigning the company's performance- management system.She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties.Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis.Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity.With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors
-Refer to Scenario 10.1.In order to ensure that performance appraisals conducted in the organization are accurate, which of the following measures should the management take?

A) Offer frame of reference training to managers.
B) Emphasize the most recent behaviors of employees.
C) Focus on information from peers.
D) Focus only on the positive aspects of employee performance.
E) Compare employees with each other rather than using an objective standard.