Romero Inc.manufactures paper products from 100 per cent recycled scrap.One set of workers at Romero Inc.has the full-time job of sorting scrap as it enters the facility.If the scrap is not sorted properly, the manufacturing process creates defective paper.The quality of sorting is regularly monitored by checking the quality of the paper products, and necessary instructions are given to the scrap sorters.Which of the following aspects of the job characteristics approach is high for the scrap sorters' job?
A) Skill variety
B) Task identity
C) Autonomy
D) Task significance
E) Feedback

Question

Quizplus · Accepted Answer

The scrap sorters receive direct feedback on the quality of their work by monitoring the quality of the paper products produced from the sorted scrap. This indicates that the aspect of feedback is high in their job, as their performance directly impacts the outcome of the manufacturing process.