Question 1

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)
A) manufacturing organization.
B) biotechnology firm.
C) information technology firm.
D) service organization.
E) hybrid organization.

Accepted Answer

A manufacturing organization is a type of business that combines and transforms resources such as raw materials, labor, and capital into tangible products that are then sold to other businesses or consumers. This type of organization typically operates in industries such as automobiles, electronics, and textiles, among others. This makes it the best choice for this question.

Question 2

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT
A) it can decrease turnover.
B) it can lower productivity.
C) it can block minority involvement in decision making.
D) it can increase tensions among workers.
E) it can increase lawsuits.

Accepted Answer

Not paying attention to diversity can lead to increased turnover, lower productivity, block minority involvement in decision making, increase tensions among workers, and also lead to increased lawsuits. Therefore, all options except A are possible outcomes of ignoring diversity.

Question 3

Which of the following is a component of deep-level diversity?
A) physical abilities
B) goals
C) age
D) gender
E) ethnicity

Accepted Answer

Goals are a component of deep-level diversity because they pertain to an individual's values, beliefs, and attitudes, which are not visible or easily observable. Physical abilities, age, gender, and ethnicity are components of surface-level diversity since they are visible and easily observable.

Question 4

Which of the following statements about technology is NOT true?
A) Technology is a major driver for organizational change.
B) It has widespread effects on the behavior of people in the organization.
C) Technology provides a competitive advantage
D) It combines and transforms resources into outcomes.
E) It is causing shift toward a service-based economy.

Accepted Answer

Technology does not inherently combine and transform resources into outcomes; rather, it is a tool or system that can be used to facilitate such processes. The act of combining and transforming resources into outcomes is more accurately described as a function of management or production processes, not technology itself.

Question 5

AMD makes computer chips that are installed in various computers.AMD is an example of a(n)
A) manufacturing organization.
B) biotechnology firm.
C) information technology firm.
D) service organization.
E) hybrid organization.

Accepted Answer

AMD is a manufacturing organization that produces computer chips, which are physical products.

Question 6

Stereotypes can best be defined as
A) favoring people similar to you.
B) focusing on differences among people.
C) grouping people into different categories.
D) judgments about others that reinforce beliefs about superiority and inferiority.
E) making generalizations about groups of people.

Accepted Answer

Stereotypes are generalizations made about groups of people. This can include assumptions about their traits, behaviors, and abilities based solely on their membership in a particular group. Stereotyping can lead to prejudice and discrimination.

Question 7

An ice cream maker requires approximately two months from the time a new flavor is decided on in the corporate board room to the time it is produced and available to consumers in stores.This time is called
A) competitive advantage time.
B) information technology time.
C) cycle time.
D) production time.
E) made-to-order time.

Accepted Answer

The time from deciding on a new flavor to producing and making it available to consumers in stores is the cycle time.

Question 8

Which of the following statements about knowledge workers is NOT true?
A) Knowledge workers include computer scientists.
B) Knowledge workers require highly specialized training.
C) Compensation is specially tailored for the knowledge worker.
D) Knowledge workers do not add value to the organization.
E) Knowledge workers are video game developers.

Accepted Answer

This statement is not true. Knowledge workers are highly valued in organizations for their expertise and ability to contribute to the creation and utilization of knowledge. They add value by leveraging their specialized knowledge and skills to help achieve organizational goals.

Question 9

Which of the following statements about information technology is NOTtrue?
A) It has resulted in leaner organizations.
B) It provides more flexible operations.
C) It has provided more down time for employees.
D) It has increased collaboration among employees.
E) It has improved management processes.

Accepted Answer

Information technology has made organizations more efficient and effective, resulting in leaner operations and greater flexibility. It has also improved collaboration among employees and management processes. However, it has not provided more downtime for employees as it has increased the amount of work that can be done remotely and made communication and access to information easier.

Question 10

​Which statement accurately describes a downside of information technology?​
A) It has increased personal communication.
B) It has increased a sense of urgency vis-à-vis decision-making.
C) It has increased ethical decision-making for managers.
D) It has resulted in more down time for managers.
E) It has created inflexible worksites.

Accepted Answer

Information technology has increased the speed of communication and the availability of data, which has resulted in a sense of urgency and pressure for decision-making. This can lead to rash decisions and a lack of thorough analysis.

Question 11

A form of business that transforms resources into an intangible output and creates time or place utility for its customers is called a(n)
A) manufacturing organization.
B) biotechnology firm.
C) information technology firm.
D) service organization.
E) hybrid organization.

Accepted Answer

A service organization transforms resources (such as human capital, expertise, and time) into intangible output (such as knowledge, advice, and experiences) and provides time or place utility for its customers (such as convenience, accessibility, or speed). Biotechnology and information technology firms may also provide intangible output, but they focus on different types of resources and outputs. Manufacturing organizations transform tangible resources (such as raw materials, components, and parts) into physical products, while hybrid organizations combine multiple types of resources and outputs.

Question 12

Which of the following workforce groups will increase the LEASTin size between 2006 and 2016?
A) 25 to 54 year olds
B) 55 to 64 year olds
C) 65 to 74 year olds
D) 75 years and older
E) ​Total, 16 years and older

Accepted Answer

The workforce group of 25 to 54 year olds is expected to increase the least in size between 2006 and 2016, primarily due to demographic shifts such as aging populations and lower birth rates in preceding decades, leading to a smaller proportion of the population within this age range.

Question 13

____ refers to the variety of observable and unobservable similarities and differences among people.
A) Diversity
B) Race
C) Ethnocentrism
D) Ethnicity
E) Stereotyping

Accepted Answer

Diversity refers to both the visible and invisible differences among people, including differences in race, ethnicity, gender, age, sexuality, religion, ability, socioeconomic status, and more.

Question 14

The oversight of a public corporation by its board of directors is called ____.
A) board isolation
B) deontological overview
C) corporate governance
D) pricing policy
E) profit maximization

Accepted Answer

The oversight of a public corporation by its board of directors is known as corporate governance. This includes ensuring that the company is being run ethically and legally, making strategic decisions, and protecting the interests of stakeholders. Options A, B, D, and E are not accurate descriptions of this concept.

Question 15

Which of the following is NOT a benefit of valuing diversity?
A) Access to more perspectives on a problem
B) Fresh perspectives
C) Less interpersonal conflict
D) Greater homogeneity
E) Richer ideas

Accepted Answer

Greater homogeneity is not a benefit of valuing diversity. In fact, valuing diversity promotes the inclusion of individuals with different backgrounds, experiences, perspectives, and skills, which can contribute to a broader understanding and more well-rounded solutions to problems. Homogeneity, on the other hand, can lead to groupthink and a lack of creativity.

Question 16

The duty of the board of directors of a public corporation is to
A) audit the company's financial statements for accuracy.
B) recommend new products and services.
C) control the day-to-day operations of the firm.
D) protect the company from harsh overseas competition and lower labor costs.
E) ensure decisions by senior managers are in the best interests of the shareholders.

Accepted Answer

The duty of the board of directors of a public corporation is to ensure that the decisions made by senior managers are in the best interests of the shareholders. The board is responsible for overseeing the management of the company, setting high-level goals and objectives, and monitoring performance. While the board may have some input into the development of new products and services, it is not their primary responsibility. Similarly, the board does not control the day-to-day operations of the firm, which is the job of senior management. Finally, while protecting the company from competition and labor costs may be important goals, these are not the primary duties of the board.

Question 17

One way to address privacy concerns on the Internet is to
A) keep all information collected confidential.
B) publicly display any information collected by the company.
C) post a privacy policy on the company's web site.
D) avoid collecting any private information.
E) share collected information only with respectable firms.

Accepted Answer

Posting a privacy policy on the company's website informs users about what information is being collected and how it will be used. This helps to establish trust and transparency with users and can address their privacy concerns. Keeping information confidential and avoiding collecting private information are also important, but a privacy policy is a necessary step in ensuring user privacy on the internet. Publicly displaying information and sharing it with only respectable firms are not effective in addressing privacy concerns.

Question 18

Which of the following is NOTan example of a dimension of diversity?
A) age
B) gender
C) sexual orientation
D) mental abilities
E) marital status

Accepted Answer

Marital status is not typically considered a primary dimension of diversity in the context of diversity and inclusion frameworks, which often focus on inherent or immutable characteristics such as age, gender, sexual orientation, and mental abilities.

Question 19

Which of the following is a component of surface-level diversity?
A) ethnicity
B) pay differences
C) knowledge
D) work experience
E) personality

Accepted Answer

Surface-level diversity includes characteristics that are easily observable and often unchangeable, such as ethnicity, gender, age, and physical abilities.

Question 20

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of
A) effective leadership.
B) decreased cycle time.
C) increased employee morale.
D) valued diversity.
E) low-cost production.

Accepted Answer

The fact that car makers can design and produce new model cars much more quickly now than in the past indicates that there has been a decrease in cycle time. This means that the processes involved in designing and manufacturing new models have become more streamlined and efficient, allowing for faster turnaround times.

Quiz 2: The Changing Environment of Organizations

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT

Which of the following is a component of deep-level diversity?

Which of the following statements about technology is NOT true?

AMD makes computer chips that are installed in various computers.AMD is an example of a(n)

Stereotypes can best be defined as

An ice cream maker requires approximately two months from the time a new flavor is decided on in the corporate board room to the time it is produced and available to consumers in stores.This time is called

Which of the following statements about knowledge workers is NOT true?

Which of the following statements about information technology is NOTtrue?

​Which statement accurately describes a downside of information technology?​

A form of business that transforms resources into an intangible output and creates time or place utility for its customers is called a(n)

Which of the following workforce groups will increase the LEASTin size between 2006 and 2016?

____ refers to the variety of observable and unobservable similarities and differences among people.

The oversight of a public corporation by its board of directors is called ____.

Which of the following is NOT a benefit of valuing diversity?

The duty of the board of directors of a public corporation is to

One way to address privacy concerns on the Internet is to

Which of the following is NOTan example of a dimension of diversity?

Which of the following is a component of surface-level diversity?

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

Which statement accurately describes a downside of information technology?