According to Herzberg, _________ factors are intrinsic to the job and increase satisfaction.
A) hygiene
B) motivation
C) acceptability
D) happiness
E) engagement

Question

Quizplus · Accepted Answer

Herzberg's theory identifies two types of factors: hygiene factors and motivation factors. Hygiene factors are external to the job and necessary to prevent dissatisfaction, such as salary, working conditions, and job security. Motivation factors, on the other hand, are intrinsic to the job and increase satisfaction, such as achievement, recognition, and opportunities for growth and advancement.

According to Herzberg, _________ Factors Are Intrinsic to the Job