A shortage of ______ factors will lower satisfaction and cause employees to focus on _______ factors, which will produce feelings of dissatisfaction if they are missing.
A) negative, positive
B) positive, negative
C) hygiene, motivation
D) motivation, hygiene
E) lower, indifference

Question

Quizplus · Accepted Answer

According to Herzberg's Two-Factor Theory, a shortage of motivation factors will lower satisfaction, and employees will focus on hygiene factors, which can cause dissatisfaction if they are missing.

A Shortage of ______ Factors Will Lower Satisfaction and Cause