Question 1

____________________ theories emphasize the needs that motivate people.

Accepted Answer

The answer of ____________________ theories emphasize the needs that motivate...

Question 2

____________________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Accepted Answer

The answer of ____________________ refers to the forces either within...

Question 3

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Accepted Answer

Empowerment is the act of delegating power or authority to subordinates in an organization. This enables them to make decisions, take action, and have more control over their work. Empowerment can lead to increased motivation, engagement, and synergies within the organization, making it a powerful tool for improving performance and achieving organizational goals.

Question 4

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The hygiene factors,or dissatifiers,that Donovan can influence include all of the following EXCEPT

Accepted Answer

All of the options listed are hygiene factors, meaning they are factors that, if not present or adequate, will lead to dissatisfaction among employees. Therefore, Donovan can influence all of these factors in order to try to increase job satisfaction and potentially increase productivity.

Question 5

Jeff and Rob have a difficult time getting along at work. Most days,Jeff spends a lot of time cracking jokes and goofing off,while Rob constantly nags him and tells him to act like a grown-up. On days when Jeff is more reserved,Rob does not nag him,hoping that this will result in improved behavior down the road. This is an example of which form of behavior modification?

Accepted Answer

The answer of Jeff and Rob have a difficult time...

Question 6

Which theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behavior?

Accepted Answer

The theory described in the question is Social Learning Theory, which proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behavior. Reinforcement theory emphasizes direct experience of rewards and punishments, Hierarchy of needs theory and ERG theory focus on the hierarchy of needs, and Experiential learning theory proposes that learning occurs through experience and reflection.

Question 7

_________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

Accepted Answer

Vicarious learning, also known as observational learning or social learning, occurs when an individual observes others performing a behavior and the consequences of that behavior (positive or negative). Through this process, the individual can learn and adopt the behavior themselves.

Question 8

The satisfaction received in the process of performing an action is also known as a(n)____________________.

Accepted Answer

The answer of The satisfaction received in the process of...

Question 9

Yolanda recently learned that Sue,who works in the same position as she and has been with the company for the same amount of time,earns about ten percent more than she does. As a result,Yolanda feels that she should not work as hard,so she starts coming in late and taking more days off. This is an example of which method for reducing perceived equity?

Accepted Answer

Yolanda is changing her work effort by coming in late and taking more days off in response to her perceived inequity in pay compared to Sue.

Question 10

________ is an individual's belief about his or her abilities to successfully accomplish a specific task or outcome.

Accepted Answer

Self-efficacy is an individual's belief in their ability to achieve a desired outcome or execute a task successfully. It is an important factor in determining motivation, effort, and persistence in attaining a goal. Self-control refers to an individual's ability to regulate their behavior to achieve long-term goals, self-reinforcement is rewarding oneself for a behavior, autonomy refers to the ability to make decisions independently, and delegation refers to giving authority to someone else to carry out tasks or responsibilities.

Question 11

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-One of Donovan's best employees has a driving need to be able to attain a high standard of success,to master complex tasks,and to surpass others.Donovan recognizes these acquired needs as defined as

Accepted Answer

The answer of Scenario - Donovan Zorn
Donovan Zorn was a...

Question 12

____________________ are the most basic human physical needs,including food,water,and oxygen.

Accepted Answer

The answer of ____________________ are the most basic human physical...

Question 13

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Accepted Answer

The study shows that the top reason for people leaving their job is because they don't feel appreciated. This suggests that employees need to be recognized and valued for the work they do and that they need to feel like their contributions are making a difference. It is important for employers to show appreciation and recognition to their employees through various means such as performance evaluations, raises, promotions, and other incentives.

Question 14

Samuel,a sales associate at an electronics store,learns that his base pay is higher than any other sales associate in the store. He justifies his higher salary to the idea that he must be a top sales associate,generating more revenue than anyone else. This example demonstrates which method for reducing perceived inequity?

Accepted Answer

Changing perceptions involves altering the way that individuals perceive their inputs and outcomes in relation to those of others. In this scenario, Samuel is justifying his higher salary based on his belief that he is a top sales associate. By altering his perception of the situation, he is able to reduce his perceived inequity.

Question 15

Carla's subordinates view her as a great manager. Not only does she get the job done,but she organizes the workplace in such a way that employees experience a sense of meaningfulness,connection,and growth. This is an example of employee:

Accepted Answer

Carla's ability to create a workplace environment that fosters a sense of meaningfulness, connection, and growth for her employees is an example of employee engagement. Employee engagement refers to the emotional commitment an employee has to their job and organization, and is often characterized by a sense of purpose, belonging, and personal fulfillment. Engaged employees tend to be more productive, motivated, and satisfied with their work, which can lead to improved organizational outcomes.

Question 16

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The motivator factors,or satisfiers,that Donovan can change and influence include all of the following EXCEPT

Accepted Answer

Salary is considered a hygiene factor or dissatisfier in motivational theories, meaning that it does not necessarily motivate employees to perform better, but rather is a basic requirement for them to feel satisfied in their job. Therefore, it is not one of the motivator factors that Donovan can directly influence to increase performance and productivity.

Question 17

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance,and one of his production supervisors feels that she is underpaid.Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

The answer of Scenario - Donovan Zorn
Donovan Zorn was a...

Question 18

____________________ rewards are given by another person,typically a manager,and include promotions and pay increases.

Accepted Answer

The answer of ____________________ rewards are given by another person,typically...

Question 19

A content theory that proposes that people are motivated by five categories of needs-physiological,safety,belongingness,esteem,and self-actualization-that exist in a hierarchical order is called the ____________________ theory.

Accepted Answer

The answer of A content theory that proposes that people...

Question 20

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well. This is an example of:

Accepted Answer

This is an example of vicarious learning, where new hires are observing and learning by watching others.

Quiz 12: Motivating Employees