Question 1

Which of the following is more common in large teams?
A) Member satisfaction
B) The development of subgroups
C) Agreement
D) Commitment
E) All of these

Accepted Answer

In large teams, it is more common to see the development of subgroups due to the sheer number of people involved. This can lead to challenges in communication, coordination, and collaboration within the team. While member satisfaction, agreement, and commitment are still important factors in large teams, they may be more difficult to achieve due to the presence of subgroups.

Question 2

Which of these is consistent with the role of the socioemotional role?
A) Encourage
B) Follow
C) Compromise
D) All of these
E) Both encourage and follow

Accepted Answer

The socioemotional role involves nurturing and maintaining relationships within a group, so encouraging, following, and compromising are all consistent with this role. Therefore, the best answer is D - all of these.

Question 3

The forming stage of team development is characterized by:
A) the establishment of order and cohesion.
B) cooperation.
C) problem solving.
D) orientation.
E) conflict.

Accepted Answer

The forming stage of team development is typically focused on orientation. This includes members getting to know each other, understanding goals and objectives, and developing a sense of purpose for the team. While there may be some initial conflict, it is not a defining characteristic of this stage. Cooperation and problem-solving typically come later in the team development process.

Question 4

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?
A) Harmonize
B) Seek information
C) Initiation
D) Reduce tension
E) Compromise

Accepted Answer

Sally's behavior of proposing new solutions to team problems is an example of the initiation task specialist role, which involves suggesting new ideas and approaches to solve team problems. The other options, such as harmonize, seek information, reduce tension and compromise, do not fit Sally's behavior described in the scenario.

Question 5

Amber is a member of a work team at Buchanon Dance, Inc. She often attempts to help disagreeing parties reach agreement. This is an example of which socioemotional role behavior?
A) Compromise
B) Follow
C) Reduce tension
D) Harmonize
E) Summarize

Accepted Answer

Amber's behavior of attempting to help disagreeing parties reach agreement is an example of harmonizing socioemotional role behavior. Harmonizers try to reduce tension and conflicts by attempting to reconcile differences and maintain a peaceful work environment.

Question 6

What is the ideal size of work teams?
A) Three
B) Five
C) Twelve
D) Fifteen
E) Twenty-three

Accepted Answer

Research suggests that the ideal size for work teams is around five members, as it allows for diverse input while maintaining effective communication and coordination.

Question 7

Which of the following is the first stage of team development?
A) Forming
B) Storming
C) Norming
D) Performing
E) Reforming

Accepted Answer

The first stage of team development is forming, where team members meet each other, define the scope of work, start to interact, and establish their roles and responsibilities.

Question 8

Which of the five stages of team development is marked by conflict and disagreement?
A) Performing
B) Norming
C) Storming
D) Forming
E) Reforming

Accepted Answer

The storming stage is marked by conflict and disagreement as team members work through their differences in opinions, leadership, and work styles. This stage follows the forming stage, where team members are just getting to know each other and defining their team goals.

Question 9

Shifting one's own opinions to maintain team harmony refers to which socio-emotional role?
A) Energizing
B) Initiating ideas
C) Encouraging
D) Following
E) Compromise

Accepted Answer

Compromise involves adjusting one's own opinions or positions to maintain harmony and agreement within a team.

Question 10

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?
A) She should waste little time; get the team focused on the task.
B) She should help the team clarify roles and responsibilities.
C) She should allow time for team members to become acquainted with one another; allow for informal social interaction.
D) She should let someone else worry about this since she is the leader.
E) She should propose to disband the team.

Accepted Answer

Allowing time for team members to become acquainted with one another allows for informal social interaction, which can help build team cohesion and trust.

Question 11

Which of the following behaviors is NOT consistent with the socioemotional role?
A) Encourage
B) Energize
C) Harmonize
D) Compromise
E) Follow

Accepted Answer

"Energize" is typically associated with task-oriented roles rather than socioemotional roles, which focus on maintaining group harmony and relationships.

Question 12

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n):
A) self-managed work team.
B) task force.
C) cross-functional team.
D) committee.
E) ad-hoc committee.

Accepted Answer

A committee is typically formed based on titles or positions within an organization rather than specific expertise, aligning with Nancy's selection criteria.

Question 13

_____ is a role in which the individual provides support for team members' emotional needs.
A) A task specialist role
B) A dual role
C) A nonparticipator role
D) A socioemotional role
E) None of these

Accepted Answer

A socioemotional role involves providing emotional support and maintaining good relationships within the team.

Question 14

Some team members are asked to play a dual role. These members:
A) engage in two sets of behaviors: initiation and energize.
B) perform both role: task specialist and socioemotional.
C) perform both roles: liaison and negotiator.
D) engage in two sets of behavior: follow and compromise.
E) do not do anything.

Accepted Answer

Team members who play a dual role perform both the task specialist role (focusing on the task or goal) and the socioemotional role (focusing on relationships, communication, and team morale). This helps to ensure that both the task and the team dynamics are being managed effectively.

Question 15

There are two types of roles that emerge in teams. They are the ____ role and the ____ role.
A) task specialist, socioeconomic
B) generalists, socioeconomic
C) task specialist, socioemotional
D) generalists, socioemotional
E) socioemotional, socioeconomic

Accepted Answer

The two types of roles that emerge in teams are task specialist and socioemotional roles. Task specialists focus on completing the work and achieving the team's goals, while socioemotional roles focus on maintaining social cohesion and supporting team members' emotional needs. The other options do not accurately describe these two roles.

Question 16

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should:
A) recruit more employees for his department; twenty-eight is too small for a work team.
B) form one team of twenty-eight employees.
C) divide the group into four teams of seven employees each.
D) forget the team idea; he has too many employees and he shouldn't divide his work group.
E) do his job and not worry about teams.

Accepted Answer

Since Josh is interested in forming a vertical team, he should divide the group into smaller teams to allow for better communication and decision-making. Four teams of seven employees each would be a good option. This would provide enough members for a team to work together effectively while still allowing for individual contributions. Option A is not necessary as 28 employees can be divided into teams. Option B is not recommended as large teams can be difficult to manage and individuals may feel lost in the group. Option D suggests to not worry about teams, which goes against Josh's interest in forming a work team. Option E is not a proactive choice for a manager.

Question 17

Wyatt has recently been appointed by his boss to a group that has been meeting since the company he works for was founded. The purpose of this group is to make budgetary decisions on an ongoing basis. Wyatt's group can best be defined as a _____.
A) committee
B) global team
C) focus group
D) virtual team
E) self-directed team

Accepted Answer

A committee is a group of individuals appointed or elected to perform specific functions or tasks within an organization. In this case, Wyatt's group has been appointed to make budgetary decisions, which fits the definition of a committee. The other options, such as global team, focus group, virtual team, or self-directed team, do not accurately represent Wyatt's group and its purpose.

Question 18

Which of the following behaviors is consistent with the socioemotional role?
A) Reduce tension
B) Give opinions
C) Seek information
D) Summarize
E) Energize

Accepted Answer

The answer of Which of the following behaviors is consistent...

Question 19

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?
A) Lots of informal interaction
B) Participation by all team members
C) Task accomplishment
D) Goal achievement
E) Disbanding team

Accepted Answer

During the storming stage, Michael should emphasize participation by all team members to address conflicts and encourage collaboration.

Question 20

Members of _____ teams remain in separate locations around the world and conduct their work electronically.
A) intercultural
B) international
C) multinational
D) virtual global
E) distance

Accepted Answer

Virtual global teams work electronically across different locations around the world. Intercultural teams focus on bringing together individuals from different cultural backgrounds. International and multinational teams can be located in different countries, but they may also have physical offices in different locations. Distance teams can be located in different parts of the same country or region.

Quiz 18: Leading Teams

Which of the following is more common in large teams?

Which of these is consistent with the role of the socioemotional role?

The forming stage of team development is characterized by:

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?

Amber is a member of a work team at Buchanon Dance, Inc. She often attempts to help disagreeing parties reach agreement. This is an example of which socioemotional role behavior?

What is the ideal size of work teams?

Which of the following is the first stage of team development?

Which of the five stages of team development is marked by conflict and disagreement?

Shifting one's own opinions to maintain team harmony refers to which socio-emotional role?

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

Which of the following behaviors is NOT consistent with the socioemotional role?

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n) :

_____ is a role in which the individual provides support for team members' emotional needs.

Some team members are asked to play a dual role. These members:

There are two types of roles that emerge in teams. They are the role and the role.

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should:

Wyatt has recently been appointed by his boss to a group that has been meeting since the company he works for was founded. The purpose of this group is to make budgetary decisions on an ongoing basis. Wyatt's group can best be defined as a _____.

Which of the following behaviors is consistent with the socioemotional role?

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Members of _____ teams remain in separate locations around the world and conduct their work electronically.