Question 1

Which of the following can result from generically written job descriptions?
A) role ambiguity
B) continuous improvement
C) restructuring
D) self-motivation

Accepted Answer

Generically written job descriptions may lack clarity and detail, leading to ambiguous expectations and roles for employees.

Question 2

Which of the following job analysis methods utilize "interviews"?
A) critical incidents, PAQ, and competency-based analysis
B) critical incidents and competency based analysis
C) task analysis and competency-based analysis
D) PAQ, task analysis, and critical incidents

Accepted Answer

B

Question 3

Which of the following terms refers to an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?
A) dynamic job analysis
B) team-based analysis
C) strategic analysis of bobs
D) competency-based analysis

Accepted Answer

Competency-based analysis focuses on identifying the competencies (knowledge, skills, abilities, and other characteristics) that successful performers possess, rather than simply describing the duties and responsibilities of a job.

Question 4

What is the ultimate purpose of job analysis?
A) to make sure HR systems are valid
B) to organize work in a meaningful way
C) to have a sense of what employees should be or are doing in their jobs
D) to increase performance and productivity of the organization

Accepted Answer

The answer of What is the ultimate purpose of job...

Question 5

Sally is interviewing an employee, asking him to describe his job, how it is performed, what work is done, and what tools and equipment are used. What style of job analysis is Sally performing?
A) the critical incidents style of job analysis
B) the task analysis style of job analysis
C) the PAQ style of job analysis
D) the occupation classification style of job analysis

Accepted Answer

The answer of Sally is interviewing an employee, asking him...

Question 6

What is a position?
A) a group of related activities and duties
B) the different duties and responsibilities performed by one employee
C) a statement of the knowledge, skills, and abilities required to perform work
D) a statement of the tasks, duties, and responsibilities associated with work

Accepted Answer

The answer of What is a position?
A) a group of...

Question 7

Which of the following refers to a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles?
A) the National Occupational Classification
B) the Dictionary of Careers
C) the Job Classification Guide
D) the Job Description and Occupational Guide

Accepted Answer

The National Occupational Classification is a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles. The other options listed do not accurately describe this volume.

Question 8

Which of the following terms refers to systematically investigating jobs by following a number of predetermined steps specified in advance?
A) job design
B) job evaluation
C) job analysis
D) job examination

Accepted Answer

Job analysis refers to systematically investigating jobs by following a number of predetermined steps specified in advance. Job design refers to the process of structuring work systematically to improve its efficiency and effectiveness. Job evaluation refers to the process of determining the worth of a job in relation to other jobs in an organization. Job examination is not a commonly used term in the field of human resources.

Question 9

Which of the following is most correct when it comes to job analysis?
A) artificial inflation of job duties must always be double-checked against the NOC
B) a job analyst must weigh info obtained from the NOC above incumbent data
C) a job analyst must weigh manager info heavier than job incumbent data
D) more information about the job is always better

Accepted Answer

More information about the job allows for a more comprehensive and accurate job analysis, ensuring all aspects of the job are understood and documented.

Question 10

"The IT specialist is responsible for the smooth running of all staff computers." The preceding is most likely an excerpt from which of the following?
A) a job position
B) a job specification
C) a job analysis
D) a job description

Accepted Answer

The statement describes the tasks and responsibilities of an IT specialist, indicating that it is most likely part of a job description.

Question 11

What is the objective of the critical incident method of job analysis?
A) to challenge the employees with their False statements
B) to provide information for job evaluation based on the "critical" value of the job
C) to prioritize job duties and responsibilities
D) to identify critical job tasks

Accepted Answer

The objective of the critical incident method of job analysis is to identify critical job tasks. This method involves gathering and analyzing specific examples of behaviors or incidents that were critical to successful job performance. By examining these incidents, key tasks and responsibilities are identified, providing insight into the important aspects of the job.

Question 12

Which of the following can remedy discrepancies between the knowledge, skills, and abilities of the jobholder and the KSAs required for the job?
A) training
B) discipline
C) cooperation
D) corporate leadership

Accepted Answer

Training is the most effective way to remedy discrepancies between the jobholder's KSAs and the ones required for the job. Through training, employees can acquire new skills or improve on existing ones, which can help them perform their job better. Discipline, cooperation, and corporate leadership may be important factors in the success of an organization, but they are not the most effective solutions to address discrepancies between jobholders' KSAs and job requirements.

Question 13

If the criteria used to evaluate employee performance are vague and not job related, which of the following is the most likely result?
A) The organization can be charged with unfair discrimination.
B) The organization can suffer productivity losses.
C) The organization can suffer from bad publicity.
D) The organization can suffer from lack of trust and commitment from employees.

Accepted Answer

The answer of If the criteria used to evaluate employee...

Question 14

What is the job analysis technique that is worker-oriented and covers 194 different tasks?
A) task inventory development
B) the critical incident method
C) the position analysis questionnaire
D) functional job analysis

Accepted Answer

The position analysis questionnaire is a worker-oriented job analysis technique that covers 194 different tasks. It is used to analyze a wide variety of jobs and requires workers to rate the degree to which each task is applicable to their job on a scale from 0 to 6. The ratings are then used to determine the important aspects of the job and the knowledge, skills, and abilities required to perform it successfully.

Question 15

What is a job specification?
A) a group of related activities and duties
B) the different duties and responsibilities performed by one employee
C) a statement of the knowledge, skills, and abilities required to perform the job
D) a statement of the tasks, duties, and responsibilities associated with the job

Accepted Answer

A job specification is a statement of the knowledge, skills, and abilities required to perform the job. It outlines the qualifications necessary for a person to be successful in the position. It is different from a job description, which outlines the tasks, duties, and responsibilities associated with the job.

Question 16

Which of the following is an example of a job specification?
A) To be a grocery store cashier, you need to know how to work a cash register, know the rules of the store, and know basic math.
B) To be a grocery store cashier, you have to deal with the public and be able to stand on your feet for long hours.
C) A grocery store cashier assists customers in paying for their grocery items and answering questions about products.
D) A grocery store cashier is responsible for making sure items are bagged or tagged, and that all customers pay for their items.

Accepted Answer

The answer of Which of the following is an example...

Question 17

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?
A) Competency-based analysis is better at keeping pace with the quickly changing nature of work.
B) Competency-based analysis relies solely on information obtained from job incumbents.
C) Competency-based analysis focuses on how the job is currently done.
D) Competency-based analysis requires a very high degree of training on the part of the analyst.

Accepted Answer

Competency-based analysis is unique in its focus on identifying the skills, knowledge, and abilities that are necessary for successful performance in a rapidly changing work environment. Other forms of job analysis may not prioritize the identification of the competencies that will be necessary for future success.

Question 18

"Appropriate university degree, five years corporate experience, working knowledge of statistical analysis and software." The preceding is an example of which of the following?
A) a job analysis
B) a job description
C) a job specification
D) a position

Accepted Answer

The given statement describes the minimum qualifications required for a job, which is a job specification. It outlines the necessary education, experience, and skills that a successful candidate must possess to perform the job duties effectively.

Question 19

What is most important reason that job analysis is considered the cornerstone of HRM?
A) The information comes from job incumbents who know the job the best.
B) It is done in a scientifically sound and valid way.
C) The information it collects serves so many HRM functions.
D) It is required by law.

Accepted Answer

Job analysis provides information on job duties, responsibilities, required skills, knowledge and abilities, needed qualifications, working conditions, and other job-related information. The information collected from job analysis is used for multiple HRM functions such as recruitment, selection, performance management, compensation, training and development, and health and safety. Therefore, it is considered the cornerstone of HRM. While job incumbents may provide valuable information, it is not the most important reason for its significance in HRM. Job analysis may be done with various techniques, and although it should be conducted with scientific rigor, it is not always the case. Although job analysis may be required by law, this is not the most important reason for its importance in HRM.

Question 20

What is a job?
A) a group of related activities and duties
B) the different duties and responsibilities performed by one employee
C) a statement of the knowledge, skills, and abilities required to perform work
D) a statement of the tasks, duties, and responsibilities associated with work

Accepted Answer

The answer of What is a job?
A) a group of...

Quiz 4: Job Analysis, Employee Involvement, and Flexible Work Schedules

Which of the following can result from generically written job descriptions?

Which of the following job analysis methods utilize "interviews"?

Which of the following terms refers to an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?

What is the ultimate purpose of job analysis?

Sally is interviewing an employee, asking him to describe his job, how it is performed, what work is done, and what tools and equipment are used. What style of job analysis is Sally performing?

What is a position?

Which of the following refers to a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles?

Which of the following terms refers to systematically investigating jobs by following a number of predetermined steps specified in advance?

Which of the following is most correct when it comes to job analysis?

"The IT specialist is responsible for the smooth running of all staff computers." The preceding is most likely an excerpt from which of the following?

What is the objective of the critical incident method of job analysis?

Which of the following can remedy discrepancies between the knowledge, skills, and abilities of the jobholder and the KSAs required for the job?

If the criteria used to evaluate employee performance are vague and not job related, which of the following is the most likely result?

What is the job analysis technique that is worker-oriented and covers 194 different tasks?

What is a job specification?

Which of the following is an example of a job specification?

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?

"Appropriate university degree, five years corporate experience, working knowledge of statistical analysis and software." The preceding is an example of which of the following?

What is most important reason that job analysis is considered the cornerstone of HRM?

What is a job?