What is benchmarking, with relation to KM?
A)Establishing a baseline value for easier evaluation of returns from knowledge and knowledge systems.
B)Setting a timeline for KM systems implementation.
C)Assessing the impacts of KM on employees, processes, products, and organizational performance.
D)Developing a knowledge sharing business culture through the use of communities of practice.
E)Comparing KM at an organization or subunit with the KM at other subunits or organizations to learn common and applicable best practices.

Question

Quizplus · Accepted Answer

Benchmarking in KM refers to the process of comparing knowledge management practices and strategies within an organization or subunit with those of other organizations or subunits to learn common and applicable best practices. This helps to identify areas where improvements can be made and where the organization stands in relation to its competitors. This is an important exercise for organizations seeking to improve their KM strategies and to remain competitive in their respective industries.

What Is Benchmarking, with Relation to KM