Innovation is performing the most suitable process and making the highest quality decisions.
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Q8: Continual learning enables employee adaptability.
Q9: KM-based learning and increased employee adaptability cause
Q10: KM improves employees' effectiveness in their jobs,
Q11: Increased knowledge, improved market value, and greater
Q12: Effectiveness is performing processes quickly and at
Q14: KM can improve the interrelated aspects of
Q15: Problems with process effectiveness result for organizations
Q16: KM can only impact knowledge-based products.
Q17: Providing telephone customers with better service through
Q18: Knowledge is the product of consulting companies
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