Organizational citizenship behaviors are influenced by attitudes such as job satisfaction.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors (OCBs) are discretionary behaviors that go beyond formal job duties and contribute to the effective functioning of the organization. Many studies have found that employees with higher levels of job satisfaction are more likely to exhibit OCBs, such as helping others, being punctual, and showing enthusiasm for the job. Therefore, job satisfaction is a significant factor that influences OCBs.

Organizational Citizenship Behaviors Are Influenced by Attitudes Such as Job