What statement BEST describes how situational factors may affect work mood?
A) Only major events and conditions in one's life affects work mood.
B) Major and minor events and conditions affect one's work mood.
C) Situational factors do not affect work mood.
D) Workplace incivility is the most important factor of work mood.

Question

Quizplus · Accepted Answer

Situational factors can include both major events (such as a family member's illness) and minor events (such as a colleague's rude comment). Both types of factors can have an impact on work mood. While workplace incivility can be a situational factor, it is not necessarily the most important one or the only one that can affect work mood.

What Statement BEST Describes How Situational Factors May Affect Work