A minister knows that he should not smile widely when speaking to a family that has just watched a loved one die. This is an example of a(n) ________ rule.
A) feeling
B) behavioral
C) expression
D) effective

Question

Quizplus · Accepted Answer

This is an example of an expression rule, which refers to the social norm or expectation regarding how one should convey or display their emotions in a particular situation. In this case, the social norm dictates that the minister should display a solemn and compassionate facial expression to show respect for the family's loss, even if he may not necessarily feel that way inside.

A Minister Knows That He Should Not Smile Widely When