Standard operating procedures specify in writing the best way to perform particular tasks.
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Q45: Group norms are formal written rules of
Q46: Effective groups influence and regulate the behavior
Q47: Unlike formal roles and rules, group norms
Q48: When the membership in a group changes,
Q49: The term "role taking" describes the process
Q51: Idiosyncrasy credits provide group members with the
Q52: Role taking is the common process of
Q53: Although it is important for a formal
Q54: Written rules are formal descriptions of actions
Q55: The division of labor that occurs in
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