When individual conflict is due to a clash of personalities and a lack of understanding between parties, the BEST first step the organization can take to help resolve the situation is ________.

Question

Quizplus · Accepted Answer

Advising and counseling the individuals involved would be the best first step to resolve the situation as it can help them understand and communicate with each other better, and learn to work together in a more harmonious manner. Job rotation and temporary assignment, promotion, or dismissal may not address the root cause of the conflict and could lead to further complications.

When Individual Conflict Is Due to a Clash of Personalities