Uncertainty management theory suggests that ___ is important when the goal is uncertainty reduction, whereas ____ is important when individuals choose not to confront potentially upsetting news.
A) information use; information handling
B) information seeking; information avoidance
C) information avoidance; information seeking
D) information acquisition; information seeking
E) information handling; information avoidance

Question

Quizplus · Accepted Answer

Uncertainty management theory suggests that information seeking is important when the goal is uncertainty reduction, whereas information avoidance is important when individuals choose not to confront potentially upsetting news. Therefore, option B (information seeking; information avoidance) is the best choice.

Uncertainty Management Theory Suggests That ___ Is Important When the Goal