Tamika feels that the organizational performance evaluation system is flawed. It weights sales to existing customers heavier in the evaluation process than an attempt to open new accounts. She feels the data on attempted new accounts better captures her importance to the company. What type of justice is Tamika concerned with in this example?
A) distributive justice
B) informational justice
C) interpersonal justice
D) procedural justice

Question

Quizplus · Accepted Answer

Procedural justice refers to the perceived fairness of the processes and procedures used to make decisions regarding the distribution of resources, rewards, or recognition within an organization. It is concerned with the methods and mechanisms that are in place to determine outcomes, rather than the outcomes themselves (which would be related to distributive justice).
Tamika's concern is that the performance evaluation system is not fairly assessing the contributions of employees because it places more weight on sales to existing customers than on efforts to open new accounts. She believes that the attempts to open new accounts are a better indicator of her value to the company, suggesting that the current evaluation criteria do not accurately reflect all aspects of an employee's performance. This indicates that she perceives the evaluation process itself to be unfair, which is a matter of procedural justice.

Tamika Feels That the Organizational Performance Evaluation System Is Flawed