When someone brings up a conflict in a very loud voice, and you take a long breath before doing anything else, it is because you are using the _____ step of the S-TLC system.
A) stop
B) think
C) listen
D) communicate

Question

Quizplus · Accepted Answer

Taking a long breath before responding is part of the "stop" step in the S-TLC (Stop, Think, Listen, Communicate) system for conflict resolution. This action helps to pause and prevent an immediate, potentially harmful reaction.

When Someone Brings Up a Conflict in a Very Loud