Question 1

Which is not a reason for choosing to be civil in our communication?

Accepted Answer

Avoiding learning about our differences with others is not a reason for choosing to be civil in our communication. The other options (lowering stress levels, avoiding personal injury, contributing to the well-being of the human spirit) are all valid reasons for choosing civil communication.

Question 2

The most important reason to communicate civilly is

Accepted Answer

Communicating civilly influences how others perceive us and our behavior, and it can have a significant impact on the success of our relationships and interactions with others. It also helps create an atmosphere of respect and can lead to honest discourse and learning about others. While making others feel good is important, it is not the most crucial reason to communicate civilly.

Question 3

You are planning to a trip to another country where expectations of dress are very conservative. Which of these options would be the most civil?

Accepted Answer

Researching the country's customs and obtaining suitable clothing shows respect for the local culture and ensures you adhere to their expectations.

Question 4

What is not a some results of uncivil communication?

Accepted Answer

Uncivil communication can create a hostile and unproductive environment, resulting in lowered productivity and higher stress levels. It can also undermine the democratic process by promoting division and polarization. However, it is unlikely to increase the possibility of compromise as uncivil communication tends to escalate conflicts rather than resolve them.

Question 5

Which of the following statements is not true of civility?

Accepted Answer

Civility involves respectful and polite behavior in social situations, but it does not inherently require making choices on behalf of others. Instead, it emphasizes respect, understanding, and courtesy in interactions, regardless of differing opinions or beliefs.

Question 6

Match the term with its definition.
-Ethical Communication

Accepted Answer

Ethical communication involves considering standards of right and wrong, ensuring that communication is conducted in a morally responsible manner.

Question 7

Match the term with its definition.
-Ethics

Accepted Answer

The answer of Match the term with its definition.
-Ethics
...

Question 8

Match the term with its definition.
-Civility

Accepted Answer

The answer of Match the term with its definition.
-Civility
...

Question 9

Match the term with its definition.
-Civil Communication

Accepted Answer

Civil communication is about making a conscious choice to communicate in a respectful, restrained, and responsible manner. It involves considering the impact of our words on others and being mindful of their thoughts and feelings, while still standing up for what we believe in. While civil communication may be informed by certain standards of right and wrong, it is ultimately about approaching others with an open mind and a willingness to listen and learn from different perspectives.

Question 10

The most important criticism of civil communication is that

Accepted Answer

Civil communication norms and standards are often defined and enforced by those in power, which can prevent marginalized groups from effectively expressing their opinions and needs. This can lead to silencing and disenfranchisement.

Question 11

Which is not a way in which civil communication and ethical communication are related?

Accepted Answer

Fairness is not directly related to the connection between civil and ethical communication, whereas choice, respect, and responsibility are integral to both.

Question 12

Which of the following is the definition of communication used by your textbook?

Accepted Answer

The textbook defines communication as the process of creating and sharing meaning. This involves both sending and receiving messages, as well as the use of symbols to convey meaning. Option A compares communication to a jigsaw puzzle, which is not a definition. Option B only focuses on the act of sending meaning, while Option D only focuses on the use of symbols. Therefore, Option C is the best choice for the definition of communication in the textbook.

Question 13

What kind of communication occurs when a speaker delivers a message to an audience?

Accepted Answer

Public communication occurs when a speaker delivers a message to an audience in a public setting, such as a lecture or speech. It involves one person or a few individuals speaking to a larger group of people.

Question 14

What kind of communication occurs when communication is transmitted?

Accepted Answer

Communication that is transmitted typically refers to mediated and technology-based communication, such as email, text messaging, or social media. These forms of communication involve the use of technology as a channel for transmitting messages between people.

Question 15

What kind of communication takes place within us?

Accepted Answer

Intrapersonal communication takes place within ourselves, such as self-talk and inner dialogue.

Question 16

You have to visit the motor vehicles department for your state. You and the clerk assisting you exchange some pleasantries (hello, how are you, fine thanks, and so on). This kind of communication would be most like

Accepted Answer

The answer of You have to visit the motor vehicles...

Question 17

Which of the following statements is not true of new media?

Accepted Answer

While new media can allow us to confirm our prejudices by limiting our exposure to certain information, this is not necessarily a defining characteristic of new media as there are many ways to engage with diverse perspectives through new media.

Question 18

When we find ourselves arguing with the broadcaster on a television news show, we are illustrating the _____ model of communication.

Accepted Answer

The answer of When we find ourselves arguing with the...

Question 19

When we are engaged in a cell phone call, we are illustrating the _____ model of communication.

Accepted Answer

The answer of When we are engaged in a cell...

Question 20

When we are engaged in a lively conversation with someone, we are illustrating the _____ model of communication.

Accepted Answer

The transactional model of communication emphasizes that communication is a continuous and dynamic process that involves both the sender and receiver. In a lively conversation, both parties are actively sending and receiving messages and working together to create meaning. This is different from the action model, which sees communication as a linear process of transmitting a message from sender to receiver, and the interaction model, which acknowledges the back-and-forth nature of communication but places less emphasis on the continuous, co-constructed nature of meaning-making.

Quiz 1: A First Look at Civil Communication