Question 1

What specific activities listed below are part of the planning function?
A) giving each subordinate a specific task
B) training and developing employees
C) developing rules and procedures
D) establishing quality standards

Accepted Answer

C) The planning function of management involves establishing goals and standards; developing rules and procedures; and developing plans and forecasts. The other functions of management are organizing, staffing, leading, and controlling.

Question 2

Which basic function of management involves maintaining employee morale and motivating subordinates?
A) planning
B) leading
C) organizing
D) developing

Accepted Answer

B)Planning, organizing, staffing, leading, and controlling are the five functions of management. The leading function involves getting others to accomplish a task, maintaining morale, and motivating subordinates.

Question 3

Which function of the management process involves setting standards such a sales quotas and production levels?
A) planning
B) organizing
C) controlling
D) leading

Accepted Answer

C) Setting standards such as sales quotas, quality standards, or production levels is part of the controlling function of the management process. Planning, organizing, and leading are other functions in the management process.

Question 4

In the management process, which activity is part of the staffing function?
A) developing rules
B) maintaining morale
C) evaluating performance
D) setting production levels

Accepted Answer

C) The staffing function involves evaluating the performance of employees. Developing rules is a planning function, and maintaining morale is a leading function. Setting standards such as production levels is an aspect of the controlling function of the management process.

Question 5

A manager is best described as a person who is responsible for ________.
A) teaching new employees basic skills
B) accomplishing the organization's goals
C) communicating with stockholders
D) delegating authority to subordinates

Accepted Answer

B) A manager is someone who is responsible for accomplishing the organization's goals, and who does so by managing the efforts of the organization's people. Most writers agree that managing involves performing five basic functions: planning, organizing, staffing, leading, and controlling.

Question 6

Which of the following terms best describes firms such as L.L. Bean, Toyota, and Dell?
A) bargaining unit
B) work council
C) organization
D) open shop

Accepted Answer

C) An organization, such as L.L. Bean, Toyota, and Dell, consists of people with formally assigned roles who work together to achieve the organization's goals. Bargaining units, work councils, and open shops may work within an organization.

Question 7

Which function of the management process includes delegating authority to subordinates and establishing channels of communication?
A) organizing
B) motivating
C) leading
D) staffing

Accepted Answer

A) The organizing function of the management process includes delegating authority to subordinates and establishing channels of communication. The organizing function also includes establishing departments and coordinating the work of subordinates.

Question 8

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Celeste spend most of her time?
A) planning
B) organizing
C) motivating
D) staffing

Accepted Answer

A) The planning function of the management process requires managers to establish goals and standards, develop rules and procedures, and develop plans and forecast. Leading involves motivating staff, while controlling requires a manager to set standards, such as sales quotas. Assigning tasks to employees is an aspect of the organizing function.

Question 9

Which basic function of management includes developing rules and procedures?
A) planning
B) organizing
C) leading
D) staffing

Accepted Answer

A)  Planning, organizing, staffing, leading, and controlling are the five functions of management. The planning function involves establishing goals and standards; developing rules and procedures; and developing plans and forecasts.

Question 10

Which of the following involves the five functions of planning, organizing, staffing, leading, and controlling?
A) strategic management
B) adaptability screening
C) succession planning
D) management process

Accepted Answer

D) The management process includes five basic functions-planning, organizing, staffing, leading, and controlling. Strategic management refers to the process of identifying and executing the organization's mission by matching its capabilities with the demands of its environment.

Question 11

Which activity is part of the controlling function of the management process?
A) recruiting prospective employees
B) training and developing new employees
C) developing departmental rules and procedures
D) comparing employee performance with standards

Accepted Answer

D) Recruiting and training are staffing functions, while developing rules is a planning function. Controlling involves setting standards and then checking to see how an employee's actual performance compares to those standards.

Question 12

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
A) Human resource management
B) Career planning
C) Behavioral management
D) Job evaluation

Accepted Answer

A) Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. Career planning is the process of assessing personal skills and establishing a plan to achieve specific goals.

Question 13

________ is the right to make decisions, to direct the work of others, and to give orders.
A) Leadership
B) Authority
C) Arbitration
D) Bargaining

Accepted Answer

B) Authority is the right to make decisions, to direct the work of others, and to give orders. Arbitration refers to settling a disagreement through a third party.

Question 14

Human resource management is best defined as the process of ________.
A) controlling and orienting new employees
B) organizing and scheduling work activities for teams
C) outsourcing and offshoring clerical jobs to foreign countries
D) acquiring, training, appraising, and compensating employees

Accepted Answer

D) Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. Orienting new employees and outsourcing jobs may be required of HR managers at times, but hiring, training, and paying workers are the main tasks of HR management.

Question 15

John primarily spends his time giving tasks to subordinates and establishing departments. He is performing what function of management?
A) leading
B) planning
C) organizing
D) controlling

Accepted Answer

C) The organizing function of management involves giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; and coordinating the work of subordinates. Leading, planning, and controlling are other activities in the management process.

Question 16

Which of the following activities is related to the organizing function of the management process?
A) giving each subordinate a specific task
B) recruiting prospective employees
C) developing rules and procedures
D) establishing quality standards

Accepted Answer

A) Giving subordinates tasks is an aspect of the organizing function. Recruiting employees, developing procedures, and establishing standards are activities related to other management functions.

Question 17

All of the following are activities performed within the staffing function of the management process EXCEPT ________.
A) evaluating performance
B) providing training
C) recruiting employees
D) maintaining morale

Accepted Answer

D) Determining what type of people should be hired; recruiting prospective employees; selecting employees; setting performance standards; compensating employees; evaluating performance; counseling employees; and training and developing employees are aspects of the staffing function. Maintaining employee morale is an activity of the leading function.

Question 18

Which individual in an organization is responsible for accomplishing the organization's goals by planning, organizing, staffing, leading, and controlling personnel?
A) manager
B) generalist
C) marketer
D) entrepreneur

Accepted Answer

A) The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses.

Question 19

Zachary, a sales manager with a commercial real estate firm, uses sales quotas to assess the performance of his staff members, and he then develops strategies for corrective action. Which function of the management process is Zachary most likely performing?
A) planning
B) staffing
C) controlling
D) organizing

Accepted Answer

C) Setting standards such as sales quotas, quality standards, or production levels are activities involved in the control function of the management process. Checking to see how actual performance compares with these standards and taking corrective action as needed are additional control functions.

Question 20

The basic functions of management include all of the following EXCEPT ________.
A) staffing
B) planning
C) organizing
D) outsourcing

Accepted Answer

:D) The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.

Quiz 1: Managing Human Resources Today

What specific activities listed below are part of the planning function?

Which basic function of management involves maintaining employee morale and motivating subordinates?

Which function of the management process involves setting standards such a sales quotas and production levels?

In the management process, which activity is part of the staffing function?

A manager is best described as a person who is responsible for ________.

Which of the following terms best describes firms such as L.L. Bean, Toyota, and Dell?

Which function of the management process includes delegating authority to subordinates and establishing channels of communication?

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Celeste spend most of her time?

Which basic function of management includes developing rules and procedures?

Which of the following involves the five functions of planning, organizing, staffing, leading, and controlling?

Which activity is part of the controlling function of the management process?

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

________ is the right to make decisions, to direct the work of others, and to give orders.

Human resource management is best defined as the process of ________.

John primarily spends his time giving tasks to subordinates and establishing departments. He is performing what function of management?

Which of the following activities is related to the organizing function of the management process?

All of the following are activities performed within the staffing function of the management process EXCEPT ________.

Which individual in an organization is responsible for accomplishing the organization's goals by planning, organizing, staffing, leading, and controlling personnel?

Zachary, a sales manager with a commercial real estate firm, uses sales quotas to assess the performance of his staff members, and he then develops strategies for corrective action. Which function of the management process is Zachary most likely performing?

The basic functions of management include all of the following EXCEPT ________.