Question 1

One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.

Accepted Answer

The assumption that public service is about serving others is a fundamental principle of the public sector. It emphasizes the idea that public organizations exist to provide services and support to citizens, rather than to generate profits or serve individual interests. This assumption guides the study of organizational behavior in the public sector, helping to shape research, policies, and practices that promote effective, ethical, and socially responsible behavior among public officials and employees.

Question 2

The psychological theories of Sigmund Freud are useful when looking at adults in organizational settings.

Accepted Answer

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Question 3

Briefly describe the assumptions underlying organizational behavior. How might these assumptions influence our understanding of organizational behavior in the public sector?

Accepted Answer

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Question 4

The management of organizational behavior in the public sector does not concern governance in the public interest.

Accepted Answer

The management of organizational behavior in the public sector is directly related to governance in the public interest as it involves ensuring that public sector organizations and employees act in a manner that aligns with the goals and values of the public sector.

Question 5

Organizational behavior is concerned with how people act, their motivations, and how they interact with others.

Accepted Answer

Organizational behavior is indeed concerned with studying human behavior within organizations, including individual behavior, group dynamics, motivation, communication, leadership, and other related topics.

Question 6

Positive organizational scholarship focuses on what is wrong with people and their deficiencies,

Accepted Answer

Positive organizational scholarship focuses on identifying and building upon strengths, virtues, and positive aspects of individuals and organizations, rather than solely focusing on their deficiencies and what is wrong with them.

Question 7

In order for executives at the top levels of government to be successful, they must have the ability to work with and through people.

Accepted Answer

Executives at the top levels of government are responsible for leading and managing teams of people to achieve various goals and objectives. Therefore, the ability to work with and through people is crucial for their success. They need to build relationships, communicate effectively, motivate and inspire their teams, and collaborate with other stakeholders to achieve their goals.

Question 8

To be effective, public administrators and nonprofit managers
must lead and motivate others only within their organizations.

Accepted Answer

Public administrators and nonprofit managers must also lead and motivate stakeholders and collaborators outside of their organizations, such as community members, government officials, and partner organizations. This external leadership and motivation is important for achieving the goals and objectives of the organization and serving the needs of the community.

Question 9

Discuss the evolution of research and understanding about human behavior in an organizational context. Be sure to identify the factors that led to changes in understanding organizational behavior.

Accepted Answer

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Question 10

The importance of human cooperation in organizations was emphasized in the Hawthorn study's definition of a formal organization.

Accepted Answer

The Hawthorne studies highlighted the importance of social relations and employee satisfaction in productivity, not the definition of a formal organization.

Question 11

Frederick Taylor was greatly concerned with employee motivation.

Accepted Answer

Frederick Taylor focused on improving efficiency and productivity through scientific management, rather than employee motivation.

Question 12

Define the different levels of analysis in organizational behavior. What questions should be asked for each level? How should the analysis be conducted?

Accepted Answer

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Question 13

Organizational behavior can tell a manager what type of computer system will be most effective.

Accepted Answer

Organizational behavior focuses on understanding human behavior in organizations, not on selecting computer systems.

Question 14

Discuss how organizational behavior is defined in the public sector. Does this differ from organizational behavior outside of the public sector? Why or why not?

Accepted Answer

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Question 15

Identify the skills that are critical to managerial success in government. Pick five skills to discuss in detail. Why did you choose these skills? What makes them important?

Accepted Answer

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Quiz 1: Organizational Behavior As a Way of Thinking and Acting