Company leaders should never respond to negative comments sent to blogs, because doing so gives the comment credibility.

Question

Quizplus · Accepted Answer

Company leaders should respond to negative comments sent to blogs, as it shows that they value customer feedback and are willing to address concerns. Ignoring negative comments can also give the impression that the company doesn't care about its customers. It's important for leaders to respond professionally and offer solutions or explanations for the issue at hand.

Company Leaders Should Never Respond to Negative Comments Sent to Blogs