Question 1

The "R" in the common safety acronym RACE used to describe the employee's expected response to a fire means :

Accepted Answer

The "R" in RACE stands for Rescue, meaning that employees should focus on rescuing anyone who may be in danger before attempting to put out the fire or evacuate the building.

Question 2

The first step in planning a training, in-service, or continuing education program is:

Accepted Answer

Assessment of education needs is the first step in planning any training program. It involves identifying the knowledge, skills, and abilities that participants need to acquire or improve upon to achieve specific learning objectives. This step helps to ensure that the training is relevant and meets the needs of the target audience.

Question 3

All of the following are leadership qualities EXCEPT:

Accepted Answer

Maintaining a "closed door" policy is not a leadership quality as it inhibits communication and collaboration with team members. Effective leaders are open and approachable, creating an environment where ideas can be shared freely and problems can be addressed openly.

Question 4

_____ are used to record the events, topics, and discussions of a meeting.

Accepted Answer

The answer of _____ are used to record the events,...

Question 5

Which of the following is used as a guide to prepare meeting minutes?

Accepted Answer

Meeting agenda is a document that outlines the topics and issues that will be discussed during a meeting. This document is used as a guide to prepare meeting minutes, which are notes taken during the meeting to record important discussions, decisions, and actions. The agenda helps ensure that all important topics are covered and that the minutes accurately reflect the discussions that took place during the meeting. Employee evaluations, job descriptions, and memorandums are not typically used as guides to prepare meeting minutes.

Question 6

In an organization-wide orientation, the new employee is introduced to all of the following EXCEPT:

Accepted Answer

In an organization-wide orientation, the new employee is usually introduced to the organization's mission statement, infection control policies, and confidentiality/HIPAA policies. However, specific job responsibilities are typically covered in a department or job-specific orientation.

Question 7

All of the following would be found in a meeting agenda EXCEPT:

Accepted Answer

Employee evaluations are typically not discussed in a meeting agenda as they are typically done separately and confidentially between the employee and their manager. The other options (A, B, and C) are commonly included in meeting agendas.

Question 8

Which of the following organization orientation topics might NOT be presented by an HIM employee?

Accepted Answer

The answer of Which of the following organization orientation topics...

Question 9

All of the following are information that can be found in the employee handbook EXCEPT:

Accepted Answer

The employee handbook may include information about company culture, mission statement, policies and procedures, benefits, and expectations for employees. However, it is unlikely that it will mention the exact number of employees in a specific department.

Question 10

________ may be required after attaining a position, credential, or degree to keep those persons knowledgeable in core content areas.

Accepted Answer

The answer of ________ may be required after attaining a...

Question 11

An ______ is used to organize the topics to be discussed during a meeting.

Accepted Answer

The answer of An ______ is used to organize the...

Question 12

The HIM department communicates routinely with physicians regarding everything EXCEPT:

Accepted Answer

The HIM department's communication with physicians pertains to health information management and not personal matters such as the physician's weekend plans.

Question 13

What type of training provides continuing education for current employees, mandated by some accreditation agencies?

Accepted Answer

Inservice training programs are designed to provide continuing education for employees and are often mandated by accreditation agencies to ensure that staff members maintain certain levels of knowledge and expertise. Orientation training is typically given to new employees to familiarize them with the company's policies and procedures, while routine training refers to ongoing employee development activities. Quality training focuses on improving product or service quality and may include techniques such as Six Sigma or Total Quality Management.

Question 14

In which of the following ways is the Health Information Management Department orientation different from the organization-wide orientation?

Accepted Answer

The Health Information Management Department orientation is different from the organization-wide orientation because it focuses specifically on the job responsibilities within that department, whereas the organization-wide orientation may cover a broader range of topics. Option A is incorrect because the organization-wide orientation typically covers a range of roles within the organization, not specific job responsibilities. Option C may be covered in both orientations, but it is not a defining difference between the two. Option D is incorrect because there are differences between the two orientations.

Question 15

The period of time, also known as a grace period, given to a new employee to learn the job and reach the performance standards associated with that job is known as the ______.

Accepted Answer

The answer of The period of time, also known as...

Question 16

To make an employee familiar with his or her job and new surroundings the employee must attend:

Accepted Answer

Orientation is usually the first step in familiarizing a new employee with their job and workplace. It provides an introduction to the organization's culture, policies, and procedures, as well as an overview of the employee's role and responsibilities. Training, in-service, and department meetings may also be important in the employee's development, but orientation is typically the first priority.

Question 17

To maintain the RHIT credential, the professional must maintain _____ hours of continuing education _____.

Accepted Answer

To maintain the RHIT credential, the professional must maintain 20 hours of continuing education during a 2-year cycle.

Question 18

The first item on the monthly HIM department meeting agenda is:

Accepted Answer

The first item on any meeting agenda should be a call to order to officially begin the meeting and establish the presence of a quorum.

Question 19

Because part of health care delivery is customer service, health care employees are encouraged to develop a positive customer focus by doing all of the following EXCEPT:

Accepted Answer

The prompt is asking for options that encourage a positive customer focus, and not returning patient phone calls if the employee does not have the answer to their question goes against that. Options A, B, and C are all ways to develop a positive customer focus.

Question 20

Continuing education is critical for coding employees. Which of the following dates are critical in the education of inpatient coders?

Accepted Answer

Inpatient coders require education and updates twice a year due to the April 1 and October 1 changes to the Diagnosis-Related Group (DRG) system. These changes affect the reimbursement rates for inpatient stays and must be understood and correctly coded for by inpatient coders. Therefore, April 1 and October 1 are critical dates for their ongoing education.

Quiz 14: Training and Development