Question 1

Throughout employment there are new processes, changes, and important procedures that must be communicated to the employees so that they understand what is expected. Identify one in-service topic for HIM personnel and discuss the development of the topic. Remember to consider the issues associated with preparing a training program.

Accepted Answer

The answer of Throughout employment there are new processes, changes,...

Question 2

Many facilities require a training session before new employees are given access to their computer systems, and TJC requires that new employees complete this training within _____ days.

Accepted Answer

The answer of Many facilities require a training session before...

Question 3

The ___________ includes a continuing education requirement as a part of the certification/registration process. To maintain your credential, you must earn continuing education credits pertinent to the HIM profession.

Accepted Answer

The answer of The ___________ includes a continuing education requirement...

Question 4

Patient health information should be _________ in an appropriate method to employees on a need-to-know basis in accordance with HIPAA regulations and health care facility policy.

Accepted Answer

The answer of Patient health information should be _________ in...

Question 5

HIM department employees are in constant need of continuing education. Identify specific continuing education needs for the following HIM employees: credentialed employees, coding employees, release of information.

Accepted Answer

The answer of HIM department employees are in constant need...

Question 6

Melissa has been working in the HIM department as an assembly clerk for the past 6 months, but during her evaluation she asked her supervisor if she could train to become a coder. The supervisor has approved Melissa's __________.

Accepted Answer

The answer of Melissa has been working in the HIM...

Question 7

An excellent way to keep track of everything that must be covered with a new employee is to complete an __________.

Accepted Answer

The answer of An excellent way to keep track of...

Question 8

All HIM professionals should recognize that their __________ are accompanied by a commitment to lifelong learning.

Accepted Answer

The answer of All HIM professionals should recognize that their...

Question 9

___________ provides documentation of the message intended for the recipient.

Accepted Answer

The answer of ___________ provides documentation of the message intended...

Question 10

The term used to describe the training to familiarize a new employee with the job is ___________.

Accepted Answer

The answer of The term used to describe the training...

Question 11

_______ is the education of employees in new techniques and processes within the organization, whereas _________ is training that more specifically indicates an investment by the organization into the employee with the expectation that there will be a payoff in the employee's future high performance.

Accepted Answer

The answer of _______ is the education of employees in...

Question 12

What are some topics that will be discussed during an organization-wide orientation? Name at least four.

Accepted Answer

The answer of What are some topics that will be...

Question 13

Why is it important for HIM employees to be aware of infection control?

Accepted Answer

The answer of Why is it important for HIM employees...

Question 14

Building safety and security is often included in an organization-wide orientation. Name and discuss two of the safety and security topics commonly included in a healthcare environment orientation.

Accepted Answer

The answer of Building safety and security is often included...

Question 15

List the topics covered during the HIM department orientation.

Accepted Answer

The answer of List the topics covered during the HIM...

Question 16

Members of the medical staff and other facility personnel also need to be oriented to the HIM department. Identify topics covered with the medical staff. Identify topics covered with other facility personnel.

Accepted Answer

The answer of Members of the medical staff and other...

Question 17

_________ reinforces and develops new skills and can also be used as a method of cross-training staff.

Accepted Answer

The answer of _________ reinforces and develops new skills and...

Question 18

A written/typed communication tool used to communicate or provide information to members of an organization is a ___________.

Accepted Answer

The answer of A written/typed communication tool used to communicate...

Question 19

An employee's low ________ in a particular area can help a manager assess education needs.

Accepted Answer

The answer of An employee's low ________ in a particular...

Question 20

What is the purpose of the clinical staff orientation? Why is a health information department orientation important for hospital employees who will not work in HIM?

Accepted Answer

The answer of What is the purpose of the clinical...

Quiz 14: Training and Development