When selecting a communication channel, you should follow two tips: use richer media for persuasive or personal communications, and
A) use the richest media available.
B) select the cheapest channel to reduce costs.
C) never use digital media such as instant or text messaging on the job.
D) consider what media is the easiest for you to use.

Question

Quizplus · Accepted Answer

Using the richest media available ensures that the message is conveyed accurately and with the desired impact. Richer media like video, face to face meetings, and phone calls can enhance the persuasive power of your communication or convey your personal touch better.

When Selecting a Communication Channel, You Should Follow Two Tips