Business messages should use positive language rather than negative language. Positive language
A) has no effect on the tone of a message.
B) conveys less information than negative language.
C) grants the reader all requests or demands.
D) tells what is and what can be done.

Question

Quizplus · Accepted Answer

Positive language focuses on what can be done rather than what cannot be done, which helps convey a message in a more optimistic and constructive tone. It tells the reader what is possible and what they can do, rather than what is not possible. This makes the message more effective in achieving its intended purpose.

Business Messages Should Use Positive Language Rather Than Negative Language