One of the benefits of being in the service business is that it is easy to have standardization and/or uniformity in the offering of a service.
Correct Answer:
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Q1: Recent growth in the service sector is
Q2: One of the most rapidly growing areas
Q3: To be successful, the international service marketer
Q4: Because services cannot be stored, much greater
Q5: Purchasing a car is buying a good;
Q7: Rules and laws that impose larger operating
Q8: There tends to be low customer involvement
Q9: Services are usually tangible.
Q10: Maintaining constant service capacity at levels necessary
Q11: Electronic commerce has opened up new horizons
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