The extent to which a consumer shows outward behavioral signs and otherwise reacts obviously to emotional experiences is called _____.
A) emotional expressiveness
B) flow
C) emotional display
D) emotional labor
E) emotional contagion

Question

Quizplus · Accepted Answer

Emotional expressiveness refers to the extent to which a consumer shows outward behavioral signs and otherwise reacts obviously to emotional experiences.

The Extent to Which a Consumer Shows Outward Behavioral Signs