In a business letter,"tone" refers to:
A)presentation of the information in a positive form.
B)choice of words that set the mood of the letter.
C)a complementary choice of letter style and ink color.
D)a combination of elements that help to communicate the message.

Question

Quizplus · Accepted Answer

Tone in a business letter refers to the choice of words and language used to set the mood of the letter. It conveys the writer's attitude and approach towards the recipient and the subject matter. The tone can be formal, informal, friendly, serious, or persuasive, depending on the purpose of the letter and the relationship between the sender and receiver.

In a Business Letter,"tone" Refers To