Mr.Day has just phoned to ask a question that you do not know the answer to.Which of the following is an appropriate response?
A) Tell Mr.Day that you will have another team member,who can answer the question,take the call.
B) Put Mr.Day on hold until you can find the answer.
C) Tell Mr.Day your best guess and call him back with the correct information,if you were mistaken.
D) Apologize and change the subject.
Correct Answer:
Verified
Q15: At times,a patient may have a complaint
Q16: All the following are strategies that can
Q17: A prospective patient's impression elements are classified
Q18: Carl Rogers coined the term _,which is
Q19: Why is it important for all members
Q20: Patients from older generations or different cultures
Q21: Patients will go through several stages before
Q22: A new patient consultation should take between
Q23: Each person who answers the telephone should
Q24: Patients who must wait longer than _
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents