When initiating self-service technologies,some companies have found that the biggest obstacle is not the technology itself,but ________ customers to use it.

Question

Quizplus · Accepted Answer

Convincing customers to use self-service technologies can be a challenge for some companies, even if the technology itself is functional and user-friendly. Therefore, the best choice for the blank is "convincing".

When Initiating Self-Service Technologies,some Companies Have Found That the Biggest