The methodology of quality function deployment takes the list of desired ________ generated by market research and turns them into a list of ________ that the engineers can use.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a methodology that helps translate customer needs into engineering requirements. Therefore, the list of desired attributes from market research is referred to as "customer attributes" and the list of corresponding engineering requirements is referred to as "engineering attributes." Choice A is incorrect because "engineering mandates" is not an appropriate term for QFD. Choice B is incorrect because "environmental attributes" are not specifically addressed in QFD. Choice D is incorrect because "engineering specifications" is not a term used in QFD.

The Methodology of Quality Function Deployment Takes the List of Desired