Glenda, a sales representative for Revo Appliances Inc., had to deliver a presentation on her company's latest offering: an innovative food processor. Her target clients were senior managers and chefs from a reputed restaurant. After her presentation, Glenda faced tough objections from her clients who were skeptical about the product's necessity and usefulness. As a good salesperson, how should Glenda respond to this situation?

Question

Quizplus · Accepted Answer

Glenda must consider the objections as a legitimate part of the purchase decision. Objections indicate that the clients are interested in the product and want to gather more information before making a purchasing decision. Glenda should respond to each objection patiently and with relevant information, clarifying how her product meets the needs and solves the challenges faced by the restaurant's team. By doing so, she can potentially turn skeptics into satisfied clients. Ignoring the specifications of competing products, offering steep discounts and changing prices later, or suggesting testimonials as a sales strategy may not address the objections directly and may not result in a successful sale.

Glenda, a Sales Representative for Revo Appliances Inc