_____ occurs when a customer and a company representative exchange information and develop learning relationships.

Question

Quizplus · Accepted Answer

An interaction occurs when a customer and a company representative exchange information and develop learning relationships. This can take place in various contexts, such as in-person meetings, phone calls, or digital communications. The goal of interactions is to create a positive experience for the customer and to build trust and rapport between the customer and the company. Effective interactions can lead to increased customer loyalty and sales.

_____ Occurs When a Customer and a Company Representative Exchange