A good way to deliver bad news kindly is to
A) deemphasize it by embedding it in the middle of a paragraph or use parenthetical expressions.
B) say, "I trust our decision is satisfactory."
C) avoid stating it and hope that the reader understands what you mean.
D) maximize the space devoted to it.
Correct Answer:
Verified
Q2: Instead of beginning your negative message with
Q3: Using the indirect approach, the negative news
Q4: An effective indirect opening for a negative
Q5: A poorly written buffer
A) shows appreciation or
Q6: When you deliver negative messages, you
A) should
Q7: If you up to now you have
Q8: Use the direct approach with a negative
Q9: If you choose to apologize in a
Q10: One way to be tactful when giving
Q11: To reject someone as clearly and kindly
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