Computer Nerds is a company that specializes in quick and efficient computer repairs. The employees are expected to dress like nerds-pocket protectors, polyester, and ugly glasses. Each employee must also have an exceptional ability at recognizing computer problems and fixing them. The organization's culture is based on the idea that these experts should be only minimally supervised and should be left alone to do what they do best. Each computer repairperson is given a percentage of the profit he or she earns for the company. The company has more than tripled in value since it began five years ago through the:
A) use of an open hiring policy
B) close monitoring of day-to-day activities
C) use of human resources to create a competitive advantage
D) development of a democratic corporate culture
E) creation of a strategic plan that can be easily copied

Question

Quizplus · Accepted Answer

The company's success is attributed to leveraging its human resources—specifically, the unique skills and minimal supervision of its employees—to create a competitive advantage. This approach has allowed Computer Nerds to excel and significantly increase its value.

Computer Nerds Is a Company That Specializes in Quick and Efficient