A Virginia-based manufacturer of engine parts decided it wanted to compete on quality about 10 years ago. Since then it has adopted all of the following practices EXCEPT:
A) Total Quality Management (TQM)
B) ISO 9000 certification
C) Six Sigma procedures
D) MNC Quality Classification
E) All of these can be adopted

Question

Quizplus · Accepted Answer

There is no such thing as "MNC Quality Classification" as a commonly recognized practice or certification for quality management. Therefore, the Virginia-based manufacturer of engine parts could not have adopted it. A, B, and C, on the other hand, are commonly recognized practices for quality management that could have been adopted by the manufacturer.

A Virginia-Based Manufacturer of Engine Parts Decided It Wanted to Compete