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In the Feature Managing with Metrics: Bank of America Uses

Question 18

Multiple Choice

In the feature Managing with Metrics: Bank of America Uses Online Testing, Bank of America considered which of the following issues in deciding whether online assessment was appropriate:


A) Would the online assessments be valid predictors of future job performance and employee retention?
B) How serious was the potential problem of cheating?
C) Could they ensure that technical issues would not create hassles that frustrated applicants or caused them to not complete the survey?
D) How much time and money could Bank of America save using the online method?
E) all of the above

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