Verbal judo:
A) Is a gentle art of persuasion that redirects others' behavior with words, and generates voluntary compliance.
B) Allows for full expression of personal feelings.
C) Involves recognizing that sometimes people have to be the aggressor first.
D) Encourages people to use phrases such as "calm down" and "be reasonable."

Question

Quizplus · Accepted Answer

Verbal judo is a method of communication and conflict resolution that focuses on redirecting behavior with words rather than physical force. It aims to generate voluntary compliance by using persuasive language and active listening skills. It is not about allowing for full expression of personal feelings or encouraging aggression. The use of phrases such as "calm down" and "be reasonable" can actually escalate a situation rather than de-escalate it.

Verbal Judo