The Eight key elements to have successful TQM implementation are ethics, integrity, trust, training, teamwork, customer satisfaction, leadership, and communication.
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Q13: Most organizations are completely centralized or decentralized.
Q14: The organizational culture that many assume to
Q15: "Determine whether critical activities can be outsourced
Q16: Implementing a TQM program would require a
Q17: Rapid structural changes leave less time for
Q19: The philosophy of TQM resides in making
Q20: Traditional human resource management focuses on hiring
Q21: Rewarding only short-term results leads to a
Q22: In any given situation, performance appraisal approach
Q23: Participation in the early stages of the
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