The value of a hotel room will be lost if it is not sold for a night. Which characteristic of the H&T industry does this statement describe?
A) Cost structure
B) Intangibility
C) Simultaneity
D) Perishability
Correct Answer:
Verified
Q2: Which of these sectors are included in
Q3: The primary focus of which organizations is
Q4: Which classification of the H&T organization focuses
Q5: The presence and participation of customers in
Q6: Services in H&T organizations are created and
Q8: Consumer demand for H&T services exhibits very
Q9: Variations in service delivery from customer to
Q10: The importance of customer-to-customer interactions in service
Q11: Luxury H&T organizations are _ intensive.
A) Capital
B)
Q12: Personal interactions and experiences are important parts
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