If the organization is viewed through the iceberg metaphor, which of the following apply? Please select all that apply.
A) The organization has hidden depths that are not easy for management to see.
B) It is impossible for management to exert power over the organization, and so change is impossible to achieve.
C) Resistance to change is understandable but can eventually be overcome.
D) Change is a very simple process which management can implement without resistance.

Question

Quizplus · Accepted Answer

The metaphor of the organization as an iceberg sees the organization having hidden depths, within which lie the human and social factors which can create a lot of resistance to change. This means that managing change is not simplistic, as a building blocks approach would suggest, nor is it impossible, as a river approach would suggest. Instead, change is a long-term process of overcoming the resistance 'beneath the surface.'

If the Organization Is Viewed Through the Iceberg Metaphor, Which