Groups whose members communicate face-to-face take longer to reach decisions, they make poorer quality decisions, and group members are less satisfied with their decisions compared to groups that use technology to communicate.

Question

Quizplus · Accepted Answer

This statement is false. Research has shown that groups that communicate face-to-face tend to make better quality decisions and have higher satisfaction levels compared to groups that use technology to communicate. However, face-to-face groups may take longer to make decisions due to the time it takes to coordinate schedules and physically gather in one place.

Groups Whose Members Communicate Face-To-Face Take Longer to Reach Decisions