A key to the success of effective sales dialogue is to limit the involvement of the buyer by discouraging feedback until the end of the presentation.
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Q59: According to the textbook, what should a
Q60: What does the second step in the
Q61: When it comes to voice characteristics, the
Q62: A type of example that is provided
Q63: "Would you like to place an order
Q65: A brief description of a specific instance
Q66: To be thorough and demonstrate expertise, salespeople
Q67: Response checks-also known as check-backs-should be used
Q68: Product features and confirmed benefits are linked
Q69: Confirmed benefits are persuasive and advance the
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