According to the textbook, which benefit of service enthusiasm is provided by open communication, readily accessible sales personnel, and user-friendly feedback systems?
A) the reputation of the sales person
B) providing good customer service on the first sale
C) putting the convenience of the customer first
D) an organizational culture focused on providing good service

Question

Quizplus · Accepted Answer

Open communication, readily accessible sales personnel, and user-friendly feedback systems all contribute to putting the convenience of the customer first. This benefit can lead to increased customer satisfaction and loyalty.

According to the Textbook, Which Benefit of Service Enthusiasm Is