In order to avoid damage to the buyer-seller relationship, the salesperson should blame other members of the selling organization for any problems that lead to a customer complaint.

Question

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Blaming others within the selling organization will only make the customer lose trust in the entire organization and damage the buyer-seller relationship. It is better for the salesperson to take responsibility for the problem and work towards finding a solution.

In Order to Avoid Damage to the Buyer-Seller Relationship, the Salesperson