When she conducted a sales training needs assessment, Judy received a number of comments from customers that her sales representatives always seemed to be in a rush and often had trouble keeping any commitments made in terms of appointments or things that needed to be done. What type of sales training would be most likely to address these issues?

Question

Quizplus · Accepted Answer

Time and territory management skills would best address the issues of sales representatives being in a rush and having trouble keeping commitments. This type of training focuses on organizing and prioritizing tasks, managing time effectively, and improving communication skills to ensure all commitments are met. It can also include techniques for effective scheduling and planning to optimize sales appointments and minimize conflicts. Computer skills may be helpful, but are not directly related to the identified issues. Sales techniques and personal development planning may also be important, but addressing time and territory management should be the priority in this scenario.

When She Conducted a Sales Training Needs Assessment, Judy Received