The two types of relationships that can affect influence processes are based on which two power bases?

Question

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The two power bases that can affect influence processes are referent power (based on the individual's personal characteristics and social relationships) and legitimate power (based on their formal hierarchical position within the organization). Therefore, the relationship types that can be influenced by these power bases would be those based on personal connections and those based on formal authority.

The Two Types of Relationships That Can Affect Influence Processes